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SESElectrical Contractors

Legal

Privacy policy

How we handle the personal information you share with us, and the rights you have over it under UK data protection law.

Draft for review.This page is a working draft and has not yet been finalised or approved. The wording below is provisional placeholder content and must be reviewed and signed off — ideally with data-protection advice — before the website launches. It should not be relied upon as our final policy.

This policy explains how SES Electrical Contractors handles personal information under the UK GDPR and the Data Protection Act 2018.

What information we collect

When you contact us — for example through our enquiry or request form, by email or by phone — we may collect details such as your name, contact details, the address of the property concerned and a description of the work you need. We only ask for what we need to respond to you and carry out the work.

How we use your information

We use the information you provide to respond to enquiries, prepare quotes, arrange and carry out work, issue certificates and invoices, and keep in touch about the job. We do not sell your information.

Lawful basis

We rely on the appropriate lawful bases under UK GDPR — typically taking steps at your request before entering into a contract and performing that contract, our legitimate interests in running our business, and compliance with our legal obligations. The specific bases will be confirmed here.

Analytics & cookies

Google Analytics is currently disabled on this website pending a cookie and consent review. No analytics or non-essential cookies are being used until that review is complete and an appropriate consent approach is in place. This section will be updated to describe any analytics and cookies we use before they are switched on.

Data sharing

We may share information with trusted service providers who help us run our business (for example, IT or invoicing providers), and with third parties where we are required to do so by law. Any such providers will be listed or described here once confirmed.

How long we keep it

We keep personal information only for as long as we need it for the purposes above, or for as long as the law requires. Specific retention periods are to be confirmed.

Your rights

Under UK GDPR you have rights over your personal information, including the right to access it, to have inaccurate information corrected, to have it erased in certain circumstances, to restrict or object to how we use it, and to data portability. You also have the right to complain to the Information Commissioner's Office (ICO).

How to contact us

If you have any questions about this policy or want to exercise your rights, please get in touch: [contact details to be confirmed]. The identity of the data controller and any relevant contact for data protection matters will be confirmed here before launch.