Frequently asked questions

We cover London and the surrounding areas — Chiswick, Ealing, Hammersmith, Fulham, Kensington and Chelsea, Richmond and many more. If you're not sure whether you're in our patch, send us a quick enquiry and we'll let you know.

Commercial fire alarm systems should normally be professionally inspected and serviced approximately every six months. Some premises require more frequent visits, depending on the risk assessment and system requirements. We agree a suitable maintenance schedule for your building.

Usually, yes. We start by inspecting the system and reviewing whatever records exist — logbook, certificates, zone plan and any outstanding faults — and explain what we find. Once the system is in a maintainable condition, it can go onto a planned service schedule. Some systems need engineer access codes or manufacturer support; if that applies, we'll tell you.

Yes. Wireless systems can reduce cabling and disruption in occupied buildings, churches, listed premises and finished interiors. They still need proper design, commissioning and servicing, and they aren't right for every building — we recommend wired or wireless after surveying the building.

Yes. SES is an NICEIC-approved electrical contractor, so our electrical installation work is regularly assessed against the current wiring regulations (BS 7671) and we can issue electrical certificates. NICEIC approval relates to electrical work; our fire alarm work is designed, installed and serviced in line with the relevant part of BS 5839.

Send us an enquiry with a few details about the building and the work — for example a new installation, servicing or a maintenance takeover, a fault or repair, an upgrade, monitoring or emergency lighting. We'll come back to you, ask anything we need, arrange to look at the system where necessary, and then give you a clear price.

Yes. SES sets up planned servicing for fire alarm systems, with emergency lighting and fire extinguishers added to the same schedule where needed, and related items such as AOV testing or electrical inspections where a building requires them. We help landlords, managing agents, businesses and places of worship keep visits and paperwork organised so important dates are not missed.

Yes. We provide fire alarm monitoring through EMCS using CSL signalling, with equipment and configuration selected to suit the building, system category and applicable requirements. The alarm receiving centre follows the response plan agreed for the building — monitoring is not an engineer call-out service and does not guarantee fire brigade attendance.

Yes, SES can inspect, test and maintain AOV systems where appropriate, including checking operation, controls and integration with the fire alarm system. If the system requires specialist manufacturer support or replacement parts, we'll tell you clearly and advise on the next step.

Yes. SES regularly helps landlords, businesses, managing agents and places of worship deal with remedial works after fire risk assessments, EICRs and other inspections. We'll explain what needs doing, what is urgent, and how to get the property back into a safe and compliant condition.

We test your wiring and give you a clear report on what's safe, what needs attention and what your options are. Anything urgent is flagged plainly, and we'll talk you through any remedial work before we do it — no surprises.

The cost of an EICR depends on the type and size of the property, the number of circuits, access, and whether previous records are available. A small domestic or landlord EICR will usually cost less than a commercial premises, HMO, church or larger managed building. SES can give a clear price once we know the property details.